Your website deserves ongoing support
Websites require updates, improvements, and maintenance. We’re here long after launch day — so you always know who to call.
Essential
- Website monitoring
- Monthly backups
- Security review
- Email support
- Monthly health check
Growth
- Everything in Essential
- Up to 1 hr of updates
- Content & product updates
- Technical troubleshooting
- SEO monitoring
- Monthly website review
Partner
- Everything in Growth
- Up to 3 hrs support
- Priority requests
- Landing page updates
- Strategic recommendations
- Quarterly planning call
Website Manager
- Website & Shopify management
- Landing pages & improvements
- SEO support
- Troubleshooting
- Monthly strategy call
- Priority queue
These plans include support — not unlimited work. Requests beyond your plan are quoted and approved before any work begins.
You’re not buying maintenance. You’re buying peace of mind.
Peace of Mind
Someone is watching your website.
Faster Fixes
Problems get resolved quickly.
Consistent Updates
Your content stays fresh.
Ongoing Improvements
Your website grows with you.
Website Department FAQ
What counts as “support hours”?
Updates, content and product changes, troubleshooting, and small improvements. Larger work — new builds, redesigns, custom development — is scoped as a separate project and approved before we start.
How fast will you respond?
Essential within 2 business days, Growth within 1 business day, and Partner and Website Manager the same business day. Critical issues (site down, checkout broken) are always prioritized.
Can I change plans later?
Yes. Most clients start where they are and move up as their website needs grow: Essential → Growth → Partner → Website Manager.
Do I need a plan to work with you?
No — you can hire us for a single project. But most clients stay because they finally have a trusted website partner.
Ready for peace of mind?
Tell us about your website and we’ll recommend the right plan.
Book a Discovery Call Request a Website Audit